FAQ

Renovation Q & A

When Is It Time to Renovate?

  • How do I know my pool needs to be replastered?

    plaster will wear over time. Once you see areas that are worn out or your plaster starts to get rough, it usually means it’s time to replaster.

  • How do I determine if the tiles on my pool need to be replaced?

    Determining the right time to remove old tile and install new is not always the easiest thing to determine simply by eye. If you inspect the tile line around your pool and see cracks through the tile, it usually means there is damage. If you have tiles that are falling off every year and getting worse, it probably means it’s time to replace your tile.

  • How do I determine when to replace my coping/brick is the right time?

    Determining the right time to replace the coping/brick is similar to the tile. Inspect the coping visually, take your pool cover pole or a hammer, and lightly tap the top of the coping /brick. You should hear a solid sound. If you hear a hollow sound, it means that the coping/brick has or is coming detached from the bond beam, which is the top of the pool wall. This happens for various reasons, but the biggest reason is our weather in the northeast. The freeze and thaw over time break down the mortar connection between the coping and bond beam.

Your Renovation from Start to Finish

  1. Crystal Blue Pool Renovation, LLC. will provide a written estimate that becomes a contract when all is agreed upon and signed. Your salesperson will take your deposit and work with you to select coping, tile, and plaster.
  2. Next, we set up a time to begin the renovation, and we’ll try to accommodate the date of your choice. If we are previously booked, we will schedule you as close to your preferred date as possible.
  3. You will be contacted the day before we begin and schedule each phase of the work. No one will come to your home unless you receive a telephone call from our scheduling coordinator.
  4. The process begins with draining the pool and pulling the hydrostatic plugs. (We always ask where to drain the water.) Once the pool is empty, the real work begins. It will vary depending on what renovations are needed.
  5. If you are having coping and tile done, they will be installed first. Once that process is completed, the pool's interior will be prepped, and a bond coat will be applied. Once the bond coat is done, we will let that dry for 12 to 24 hours, depending on the weather.
  6. Our scheduling coordinator will contact you the day before we plaster the pool. Once the pool is plastered, we start the water in the deep end of your pool. It is very important that once the water is started, it not be shut off for any reason. If the water level stops for any time, a waterline will form on the new plaster that cannot be removed.
  7. You will be provided with pool start-up instructions. You must follow the instructions to receive the best results.

3-Year Warranty

Crystal Blue Pool Renovation, LLC. The 3-year warranty covers all materials and services 100%. That means that if there are any defects in either the material or craftsmanship, we will correct them for no charge for 3 years.

Call Us Today At 856-282-4694

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